Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.
There will be a re-stocking fee of 15%.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 24 hours.
Tank Shipping Information
MiniBrew 6.5 Fermenter (f6.5x) – The box is 24" tall and 12" long X 12" inches wide. Ships in one box.
MiniBrew 8 gallon Fermenter (f8x) – The box is 24″ tall X 14″ long X 14″ wide.
MiniBrew 15 gallon Fermenter (f15x) – The box is 24" tall X 15" long X 15" wide.
MiniBrew 25 gallon Fermenter (f25x) – The box is 34″ tall X 19″ long X 19″ wide. The box for the stand is 36" long X 24" wide X 6" in height.
MiniBrew 40 gallon Fermenter (f40x) – The fermenter box is 47″ tall X 21″ X 21″ wide. The box for the stand is 48" long X 24" wide X 8" in height.
Minibrew 98 gallon Fermenter (f98x) – This fermenter ships on one pallet. We ship UPS LTL or FedEx Freight. You may also choose to use your own Shipping Account Number if you purchase.
MiniBrew 100 gallon Fermenter (f101x) – This fermenter ships on one pallet. We ship UPS LTL or FedEx Freight. You may also choose to use your own Shipping Account Number if you purchase.
Please See Our Shipping Zone Map for the Shipping of Tanks & Fermenters